Privacy Policy

Welcome to Dispensary Love ("we," "our," or "us"), operated by Directory Engine LLC. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit our website (https://dispensary.love).

1. Information We Collect

1.1 Personal Information You Disclose: We collect personal information that you voluntarily provide to us when you register for a merchant account, claim a directory listing, fill out a contact form, or otherwise interact with the Site. This may include your name, email address, phone number, and business details.

1.2 Automatically Collected Information: We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Site.

1.3 Telemetry and Geolocation: If you use the "Find Near Me" features on our Site, we may request access to your device's geolocation data to provide distance-based sorting. This data is processed locally in your browser and is not permanently stored on our servers. We also use anonymous edge-level telemetry to track aggregate click-through rates on directory listings.

2. How We Use Your Information

We process your personal information for a variety of business purposes, including:

• To facilitate account creation and logon: For business owners claiming directory listings.
• To deliver services to you: Such as maintaining your premium listing and processing subscription billing.
• To improve our Site: We use analytics and telemetry to understand how users interact with our directory.
• To protect our Services: As part of our efforts to keep our Site safe and secure (e.g., fraud monitoring and prevention).
• To comply with legal obligations: We may process your data to comply with our legal duties under applicable laws.

3. Will Your Information Be Shared?

We do not sell, rent, or trade your personal information to third parties. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

Third-Party Service Providers: We may share your data with third-party vendors who perform services for us, such as payment processing (e.g., Stripe), data analysis, email delivery, hosting services, and customer service. These third parties are contractually obligated to protect your data and may only use it for the purposes we specify.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

5. Data Security and Retention

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights (CCPA & GDPR)

Depending on where you reside, you may have specific privacy rights regarding your data:

• California Residents (CCPA): You have the right to request access to the personal information we collect, request deletion of your data, and opt-out of the "sale" of your personal information (note: we do not sell your data).
• European Union Residents (GDPR): You have the right to request access to and rectify or erase your personal data, restrict processing, and the right to data portability.

To exercise these rights, please contact our Data Privacy Officer using the contact information provided below. We will respond to your request within the timeframe required by applicable law.

7. Children's Privacy

Our Site is strictly intended for users who are 21 years of age or older. We do not knowingly solicit data from or market to children under 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this page. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.